WebCare • Ruby
Designed to support daily online sales activity with 24 hr Uptime Monitoring and a Guaranteed 1hr disaster recovery, our WebCare RUBY PLAN is Ecommerce ready, includes SSL install/config, PCI compliance, advanced on-site and remote backup service with snapshots every 2 hrs. Go RUBY when online sales are too important to miss even one. With included uptime monitoring and fast disaster recovery, we’re likely to know and fix before you or a customer even see a problem.
WHY YOU NEED WEBCARE
..Monitoring, Path Analysis, Reporting;
..Hack prevention and recovery;
- Backup Ruby Extreme:
..Intelligent backups mean faster recovery;
..It’s bad for business, you need a plan;
..Virus / malware scanning & removal;
- PCI Compliance
..SSL certificate & ecommerce ready;
- Recovery 1hr Guarantee:
..Fast recovery protects your reputation;
..Passwords, IP Blocking, Permissions;
- Server Monitoring:
..Bandwidth, File & Storage, 404;
- Traffic Monitoring:
..Bot Management, Suspicious Activity;
..Frequent updates, better performance;
- Uptime Monitoring – 24hrs:
..We use external monitoring smart bots;
Our convenient and cost-effective Website maintenance plans are designed to fit your budget.
Two Ways to Pay
For those with a limited budget, choose to pay hourly, on a “Per Incident” basis, with an “On Demand Plan”
If you have more demanding needs, you can select a more economical “Monthly Service Plan”.
Each “Ruby Plan” Includes:
- Ruby Backup
- Ruby Recovery
- Technical Support
- Webmaster Service
Save Even More:
When you select any standard service plan, we also waive the following fees;
- Emergency service fee – $100;
- Foreign software fee – $200;
** More service details in tabs below
For hourly rates: CLICK HERE
Pay Per Incident “Basic Plans”
- Pay “as needed” hourly rate;
- Additional hours, same rate;
- Rush service fee – $75.00;
Plan A: $75 hr
- Non-refundable retainer – $500;
Plan B: $60 hr
- Non-refundable retainer – $1,000;
Our “Rush Service Fee” guarantees 15 min response time.
Agents will be directly addressing your emergency in minutes, ensuring your back online faster.
Monthly Service: “Ruby Plans”
Our standard WebCare Packages are based on a flexible pre-paid plans for the hours shown.
Hours will be used as needed for: Backup, Maintenance, Security, Tech Support, and Webmaster Services as detailed below.
Additional hours will be billed at 10% off our standard published rates.
For hourly rates: CLICK HERE
Service Level Agreement
WebCare 12 mo., 36 mo., and 60 mo. contract require 1st & last payment to get started.
When you order, you will be charge the first month service fee, the last month service fee is due 7 business days after your start of service date.
Services provided subject to our standard service agreement.
For full details, please (click here)
More legal stuff: (click here)
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