WebCare • Gold
Designed specifically for companies with active stores making sales online every week. Ecommerce ready, our WebCare GOLD PLAN comes with complete SSL install and configuration, online store PCI compliance, so you can accept credit cards. Plus, we guarantee your store and website will be back online in 3 hours, usually faster, in the case of attack or other damage.
Go GOLD because your online sales depend on having a properly working store. With included uptime monitoring and fast disaster recovery, we’re likely to know and fix errors before you or a customer even see a problem.
WHY YOU NEED WEBCARE
..Monitoring, Path Analysis, Reporting;
..Hack prevention and recovery;
- Backup Gold Plan:
..Intelligent backups mean faster recovery;
..It’s bad for business, you need a plan;
..Virus / malware scanning & removal;
- PCI Compliance
..SSL certificate & ecommerce ready;
- Recovery 3hr Guarantee:
..Fast recovery protects your reputation;
..Passwords, IP Blocking, Permissions;
- Server Monitoring:
..Bandwidth, File & Storage, 404;
- Traffic Monitoring:
..Bot Management, Suspicious Activity;
..Frequent updates, better performance;
Our convenient and cost-effective Website maintenance plans are designed to fit your budget.
Two Ways to Pay
For those with a limited budget, choose to pay hourly, on a “Per Incident” basis, with an “On Demand Plan”
If you have more demanding needs, you can select a more economical “Monthly Service Plan”.
Each “Gold Plan” Includes:
- Gold Backup
- Gold Recovery
- Technical Support
- Webmaster Service
Save Even More:
When you select any standard service plan, we also waive the following fees;
- Emergency service fee – $100;
- Foreign software fee – $200;
** More service details in tabs below
For hourly rates: CLICK HERE
Pay Per Incident “Basic Plans”
- Pay “as needed” hourly rate;
- Additional hours, same rate;
- Rush service fee – $75.00;
Plan A: $75 hr
- Non-refundable retainer – $500;
Plan B: $60 hr
- Non-refundable retainer – $1,000;
Our “Rush Service Fee” guarantees 15 min response time.
Agents will be directly addressing your emergency in minutes, ensuring your back online faster.
Monthly Service “Gold Plans”
Our standard WebCare Packages are based on a flexible pre-paid plans for the hours shown.
Hours will be used as needed for: Backup, Maintenance, Security, Tech Support, and Webmaster Services as detailed below.
Additional hours will be billed at 10% off our standard published rates.
For hourly rates: CLICK HERE
Service Level Agreement
WebCare 12 mo., 36 mo., and 60 mo. contract require 1st & last payment to get started.
When you order, you will be charge the first month service fee, the last month service fee is due 7 business days after your start of service date.
Services provided subject to our standard service agreement.
For full details, please (click here)
More legal stuff: (click here)
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